We have a generous return policy for a small business as we treat you the way we want to be treated. Returns and exchanges are accepted within 14 days of your order date. Discounted, perishable, intimates, undergarments and holiday items are final sale.
First please email firstname.lastname@example.org to initiate your return and confirm your item is eligible.
To return or exchange an item, please include a copy of your purchase invoice (these are sent to your email and also stored in your account on both the dashboard polishedapproach.commentsold.com and your app. Be sure it has your name, order date and order #. If this info is not included, we can not process your request. Simply let us know on that paper the reason for the return. You can return within that 2 week window for ANY reason! You're allowed to change your mind!
You are responsible for return shipping cost to us if you elect to return an item.
Once the item is received, know we will get to it as soon as we can in the order they are received. We process all returns/exchanges by Fridays at midnight. A shop credit will be placed on your shopping account which is accessible via the app or polishedapproach.commentsold.com which you can use toward any items you want and never expires. It's your money, you decide how you want to spend it with NO restrictions, NO limitations!